Text Classification can be useful in understanding customer behaviour by categorizing conversations on social networks, feedback and other web sources. Search engines, newspapers, or e-commerce portals categorize their content or products to facilitate the search and navigation.
Semantic Analysis API helps users cluster similar articles by understanding the relatedness between different content and streamlines research by eliminating redundant text contents.API can help bloggers, publishing and media houses to write more engaging stories by retrieving similar articles from past quickly, and news aggregators to combine similar news from different sources to reduce clutter in the feeds of their readers.
Sometimes the three classes of sentiment (positive, negative and neutral) are not sufficient to understand the nuances regarding the underlying tone of a sentence. Our Emotion Analysis classifier is trained on our proprietary dataset and tells whether the underlying emotion behind a message is: Happy, Sad, Angry, Fearful, Excited, Funny or Indifferent.