text classification

Text Classification can be useful in understanding customer behaviour by categorizing conversations on social networks, feedback and other web sources. Search engines, newspapers, or e-commerce portals categorize their content or products to facilitate the search and navigation.

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Why our Text Classification API ?


ParallelDots Text Classification API achieves state-of-the-art classification accuracy on IAB taxonomy list.


ParallelDots Text Classification solution is built for most demanding requirements, already in use by various industries, from market research to finance.


With very few labeled examples (100-200), ParallelDots Text Classification API can be customized on any dataset.

How Our Text Classification API Works?

Text Classification is a very important tool for categorisation of data sets on a large scale. Text Classification assigns one or more categories to a text, allowing to structure data for better insights. We utilize a comprehensive list of taxonomy to categorize the text content or web page contents into definitive tags.

Text Classification might involve different types of datasets and we have solutions for all the variations. A client might have datasets that are: 1. Untagged datasets, to be classified into generic categories. We have our API for classifying sentences/articles into standard IAB categories. 2. Tagged Datasets with multiple categories. This type of classifier can classify text into 10s and 100s of user defined categories like E-commerce product categories. 3. Partially tagged datasets, where only some of the data is tagged with categories and a lot of untagged data is available. Such classifiers are used to do intent analysis. 4. Chat Lingo and shorthand text classification. For such classification, where words are shortened and are not grammatically accurate, we use character level embeddings and hence can get around users' tendency to shorthand text.

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use cases

Text Classification for improving SEO

Text classification can help you automatically classify your blog’s content and web pages into IAB taxonomy. IAB taxonomy is the standard followed across the advertising industry. Having your content classified into IAB can help you to serve contextual ads to your users.

CRM Automation

A text classifier is highly customizable and can be trained as per business needs. It can assign and analyze CRM tasks based on priority and relevance, thereby reducing significant time and manual work involved in such tasks.


(30-day subscription)

Starter $49

60K hits/day
(60 API hits/minute)

Standard $149

15K hits/day
(120 API hits/minute)

Business $299

1M hits/month
(180 API hits/minute)


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Custom Solutions

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For Developers

Ready to integrate? Check out our API wrappers.

API Wrappers
For Analyst

Checkout our Text Analysis plugins to analyze your textual data without writing any code.

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